June 16, 2005 -- Hub Plumbing and Mechanical, Inc., a Boston-based company featuring four crews who service the Metro Boston area, announce their new “Red Carpet Program”. In addition to protecting your floors with red carpet, Hub’s experienced technicians also cover their work boots with medical grade boot covers, wear photo ID badges for security purposes, and arrive on time and smartly dressed in clean distinct red uniforms.
“ The stereotype of a plumber is a guy who shows up when he wants, rarely returns phone calls and appears un-uniformed and disheveled clothin... ”
“Our beta test of ‘The Red Carpet’ program has brought rave reviews from our customers,” noted John Wood, founder and CEO of Hub Plumbing and Mechanical.
He continued, “We really wanted to take the plumbing industry to the next level. The stereotype of a plumber is a guy who shows up when he wants, rarely returns phone calls and appears un-uniformed and disheveled clothing. We are transforming that image to a more professional, friendly and customer-oriented approach. We understand the personal nature of inviting a service professional into your home.”
Hub Plumbing and Mechanical is also differentiating itself in other ways. The company does not charge by the hour, but by the specific project. There are no surprises. The complete price of each project is quoted in writing prior to any work beginning and pricing is consistent for service in Wellesley and Dorchester, from the affluent to the working man.
Hub Plumbing and Mechanical is available 24 hours a day and 7 seven days a week to provide immediate access and peace of mind. Live customer service representatives manage and dispatch both standard and emergency calls in-house – never through an answering service - to streamline the service.
Hub Plumbing and Mechanical was established in 1999 and now includes a staff of 11 full time employees. As a full service plumbing company, Hub Plumbing and Mechanical assists both residential and commercial customers with code violations, sewer/drain clogs, garbage disposals, water heaters, water filtration, steam and hot water boilers, thermostats, leaky faucets, tub valves, gas pipes, appliance installation, and outside hose faucets.
Hub Plumbing and Mechanical is located on 1444 Dorchester Avenue, Boston, Mass. Hub Plumbing can be contacted at 1-866-HubPlumbing (1-866-482-7586) and www.HubPlumbing.com.
